Last updated 9 August 2026
This explains what Olumie collects, what it deliberately doesn't, and who else is involved. We've tried to describe what actually happens rather than write something that covers every eventuality.
The part most people care about: we never record your video or audio. Calls connect directly between browsers and don't pass through our servers, so there is nothing for us to store, hand over, or leak. The one exception is live moderation: an authorised moderator may join a call to watch it as it happens. Even then nothing is recorded or kept.
A small number of authorised accounts can join a call in progress and watch it in real time, to check that the rules are being followed. This is how we moderate a service where the content is live and never stored.
By using Olumie you consent to this monitoring. If you would rather not be subject to it, don't use the service.
We use your browser's local storage (not tracking cookies) to remember that you've accepted the age gate, your declared gender, and your matching preference. We also keep a random id there, so that when you come back we count you as the same visitor rather than a new one. It is a random string: it isn't your name, your account or your IP address, we don't attach it to your reports or your subscription, and it goes to nobody but us. Clearing your browser data removes all of these. We don't use advertising or third-party tracking cookies.
We keep simple running totals so we can tell whether the service is working: how many times the page was opened, how many separate browsers that came from, how many conversations were started, how many connections failed, how many reports were made. These are counters and nothing more — there is no profile of you, no browsing history, no cookie, and no third-party analytics company involved. The only thing that makes the browser count possible is the random id described above, and it is used for that and nothing else. Nothing here is tied to your account, and none of it is sold or shared.
Running Olumie means a handful of other companies process some data on our behalf:
We don't sell your data, and we don't share it for advertising.
Bans and reports are kept for as long as they're useful for moderation. A ban that expires isn't a ban. Account data is kept while your account exists. Anything held only in memory for matching disappears when your session ends.
Depending on where you live you may have additional rights over your data, such as correction or objection. Email us and we'll honour them.
One honest limit: we may keep a ban record even after an account is deleted. Otherwise a ban could be erased by deleting an account, which would make moderation meaningless.
Olumie is strictly for people aged 18 and over. We don't knowingly collect data from anyone under 18. If you believe a minor is using Olumie, report them in the app or email us and we'll act on it.
Video is encrypted in transit by WebRTC, and the site is served over HTTPS. No service is perfectly secure, and we can't guarantee that the person on the other end of a call isn't recording their own screen, so treat strangers accordingly.
If this policy changes, the date at the top changes with it. Material changes affecting people with accounts will be notified by email.
Email olumiesupport@gmail.com. Olumie is operated by an individual based in Washington State, United States.